For patients, REACH holds the triple advantage of improving access to care, improving quality of care, and reducing healthcare costs.

If a patient is experiencing an emergency medical condition such as stroke and needs immediate access to specialists to quickly determine the proper treatment path, the REACH system enables the local facility to connect to the right specialist and provide him/her all the information to complete the assessment. In the case of stroke, time is brain, and every second counts. By getting immediate access to the specialist instead of having to be transferred to another facility, patients may be eligible to receive time-critical medications that they would otherwise be ineligible for after the time-delay of a transfer.

When a patient is seen by a physician who has the specialized training to assess their condition, the chances of improving outcomes increase. With the REACH system, the patient can be seen by that specialist remotely. This reduces travel time and the associated stress of being far away from loved ones. Numerous studies show patient satisfaction with telemedicine service resulting from improved access to care and reduced travel.

By enabling specialists to quickly and remotely access all the information needed to complete a consult as effectively as they would in person, REACH reduces decision time and, in some cases, time to treatment. Stroke is the leading cause of disability in the US, so by reducing treatment times and potentially limiting the damage associated with stroke, REACH reduces the potential costs associated with delayed treatment.